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24 May 2003 @ 10:41 am
 
Coo. Useful support people. (Yeah, I know some of you are phone support, and I'm sure you're useful too, but it is rare).

Sony will replace it for £65 with a repaired console of about the same age as ours, with 3 month warranty on it. They would've repaired it for £80 but that would take 3-5 weeks, whereas they can have our replacement delivered on Thursday (they would've done Wednesday, but J can't guarantee to be in then, and Thursday gives us a chance to reorganise if we have to).
 
 
Current Mood: pleasedpleased
 
 
 
John: sparklejarel on May 24th, 2003 04:09 am (UTC)

Thanks for sorting that out. I feel less sulky now :)